How Covert Filming Revealed a £28m Timeshare Scheme

It has been described as one of the largest frauds of its nature in the UK.

A total of 14 defendants have been found guilty for their involvement in a £28 million scheme to defraud in excess of 3,500 holiday ownership holders.

The affected individuals were keen to terminate long-standing holiday ownership agreements and went looking for help.

A large number were in the age range of 60 and 80. More than 500 of them parted with over £10,000, and one transferred more than £80,000.

Those victimized were exposed to intense sales meetings extending for six hours. They were financially worse off, owning worthless fake "points" and continued to be bound by expensive timeshare contracts they often use.

The Company Central to the Fraud

The company at the core of the fraud was the timeshare resale company. They took clients' cash to finance the proprietors' opulent way of life of exclusive education, high-end properties and exclusive air travel.

The leader at the head of the firm, the company director, was handed a seven and a half year jail time in January for fraudulent conspiracy.

In the latest development, his spouse one of the co-defendants was among the last group to learn their fate.

She was handed a two-year suspended jail sentence at the London court after confessing to illegal fund handling.

The outcome represents a lengthy process and represents a major victory for the individuals who testified, the authorities and the Crown.

The Way the Inquiry Began

The initial awareness of SMT came in the mid-2016. The position was in the reporting team of a media outlet, producing current affairs features.

A colleague mentioned that his parent had inherited the rights of a vacation unit in a European resort and, after long-term use, had started seeking to exit the contract.

It is important to recall how widespread holiday ownership had become with English tourists in the eighties and nineties.

Holiday ownership enabled individuals to access the equivalent unit annually, or exchange their weeks with other owners who had properties in other resorts. About 600,000 holiday enthusiasts took up that chance.

The first timeshare rush was paired with a lot of stories about dishonest operators mis-selling units. They were regularly featured on investigative broadcasts.

The standard vacation property deal bound owners for many years.

At that time, those investors who had enjoyed their assigned property in the sunshine for 20 or 30 years were getting older, and many were attempting to end their association to their holiday properties.

A number had reduced ability to travel and were unable to visit their apartments. Others just believed they'd got all they wanted from them. And others had died, in many cases passing on their family members to inherit the agreements - plus their regular contributions and maintenance fees.

The Covert Probe Progresses

It was at this point the friend's mum had been placed. She looked online for answers and came across the company, a enterprise whose website promised to terminate her deal.

However, having paid a fee and booked a meeting with them, her family had doubts.

Further research uncovered many victims claiming they had paid money and achieved no result in return. In fact, they had suffered financially. Significant sums.

Our team began investigating what was going on. It soon emerged that there were some shady characters operating in the timeshare resale sector.

One lawyer had hundreds of individual complaints preparing to take action against the organization.

The team interviewed clients who had dealt with the organization and they collectively described identical situations. They assumed the company would purchase their timeshare from them but when they went to a consultation (for which they submitted funds initially) they were told there was no re-sale value.

Rather, they were encouraged - actually coerced - to commit further cash acquiring "the company's points system", named after the outfit's parent company, the parent organization.

The nature of these rewards was rather ambiguous. They appeared to be a form of credit, offering reduced-price holidays and services and retail offers.

And they were reportedly "transferable with additional holders, at a future date.

Paying cash up front now would produce an eventual payoff that would pay for the firm's costs and result in the property owner in profit, released finally from their troublesome agreement.

Too good to be true? Certainly, that proved correct.

A 'Misleading Scheme'

Based on these descriptions were correct, this was a major deception.

This is known as a "bait-and-switch."

Someone - in this case the organization - "attracts the consumer by advertising a defined offering only to then say that's not available, pushing the customer to another, inferior offering.

Such practices are unlawful. Armed with all the testimony we had collected, we made the case to discreetly video one of the firm's consultations.

This takes dedication, work, and compelling reasons for why this is the only way to gather the data required to confirm deceptive practices.

With approval secured, our limited crew set up a meeting with one of the firm's agents in the English town.

Acting as a member of the public aiming to get his mum free from her timeshare contract|holiday ownership agreement

Emily Orr
Emily Orr

A seasoned gaming analyst with over a decade of experience in online casino trends and player psychology.